Refund policy

Refund & Return Policy

Your satisfaction is important to us. If you wish to return a product, please review the following return guidelines before submitting your request.

Return Timeframe

Most eligible products may be returned within 14 or 30 days after the date of delivery, depending on the return period applicable to your purchase.

To qualify for a return, the item must:

Be unused and in its original condition
Include original packaging whenever possible
Contain all accessories, manuals, and included parts
Not be damaged due to misuse, alteration, or improper care

Items that do not meet these requirements may not be accepted.

Non-Returnable Items

Returns are generally unavailable for:

Personalized or made-to-order products
Gift cards
Digital downloads
Clearance or final sale merchandise
Products marked as non-returnable

How to Start a Return

Please contact us before returning any item.

Your request should include your order number, the product name, the reason for the return, and photos if the item is damaged or incorrect.

Approved requests will receive detailed return instructions.

Refund Processing

Once the returned item has been received and inspected, approved refunds will normally be processed within 5–10 business days to the original payment method.

Shipping charges are refunded only when the return is caused by our error or a confirmed defective product.